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Cyber Crisis management

To the unexpected, find strength through unity

Cyber crisis is not only an “IT issue”, it impacts the entire organization. By engaging all stakeholders, you get buy-in, improve decision making and readiness.

The importance of being prepared

$2.46 million* can be saved by oganizations if they have incident response (IR) capabilities and extensive testing of their response plans.

The importance of mobilizing the entire company

Many people in the organization are involved when it comes to cyber crisis management.The board, the CISO or the operational experts each have a role to play in the preparation of a crisis, whether it is strategic, economic or operational.

​*Source: Ponemon Institute – Cost of a Data Breach Report - 2021
Learn how we can support you on Log4j vulnerability

A holistic approach to strengthen your security posture

We address the cyber crisis in its temporality: before, during and after. Also in its multi-dimensional aspect:  business, processes, tools and human expertise.
The objective: bring cybersecurity and business closer together at every stage of the crisis

Before the crisis

Preparation is the key to victory

Protecting the organization from risks, costs, and damage resulting from an incident—and strengthen the organization’s defenses for the future. We can help to:

  • Anticipate and be better prepared with support in building the crisis management policy, setting up operational processes and addressing gaps in your current response & recovery capabilities.
  • Identify your security vulnerabilitieswith real world assessments.
  • Stay informed about the vulnerabilities impacting your information systems in real-time and keep you up to date on the patches to be applied.
  • Implement a managed detection and response service thanks to our MDR buyer's guide.
Learn how to be prepared against a ransomware

During the crisis

Respond efficiently in line with defined plans

Responding to the different stages of the crisis from both technical and operational aspects and reduce its impact. We can help you to:

Watch how financial players deal with ransomware

After the crisis

Restore and prepare for the next crisis

Restoring operations, rebuild if needed, and identify the right actions to sustainably strengthen the resilience of your organization. We can help you to:

  • Develop an IT recovery plan focused on data backup and restoration of electronic information.
  • Limit cyber risks while accompanying you in the use of new digital technologies in accordance with your strategic objectives.
How could you get out of a cyber crisis?

Good preparation is half the battle

In our hyper-connected world, it is critically important that organizations have cyber crisis readiness plans and are prepared to press the button in the face of a major incident. Without a cyber crisis management strategy, organizations risk severe reputational damage, eroded trust, and a significant fall in sales. All are difficult to rebuild quickly.

This report will help Chief Information Security Officers (CISOs) raise awareness of cyber crisis management among the board and engage them to address it. It also explains how to draw up a robust cyber security crisis management strategy and put a governance in place to oversee it.

Download whitepaper

Our Crisis Management Offers

Maturity analysis

 Evaluate the capacity of the crisis management organisation to deal with a cyber crisis. 

  • Evaluate the gap between the current situation and best practices in cyber crisis management 

  • Propose recommendations in line with the analysis 

  • Draft an action plan to improve the efficiency of the organisation 

Awareness and training

Share the necessary knowledge for crisis management and cyber threats   

  • Train the members of the decision-making and operational crisis cells in the crisis management processes 

  • Raise awareness of cyber threats among all employees as well as the position to adopt in case of a cyber crisis  


Establishment of a coherent and consistent crisis management organisation 

  • Define a crisis management policy 

  • Implement the operational crisis management defence plans on all sites and countries affected by the crisis 

  • Formalise the operational crisis kit (crisis manual, role cards, reflex cards, etc.) 

Cyber Crisis Training

From theory to practice: train for a real cyber crisis 

  • Immerse your teams in a cyber crisis through a realistic scenario 

  • Make them react and aware that crisis management cannot be improvised 

  • Identify areas for improvement and support them in implementation 

Enhance your cyber crisis resilience: Exclusive crisis awareness session available

Introducing our Cyber Crisis Management Training Program, developed to provide you with practical skills for handling crises, managing incidents effectively, and ensuring compliance with industry regulations. 

During this session, step into the role of a high-level decision-making team navigating various stages of a cyber crisis. Explore essentials such as defining a crisis, establishing a crisis management organisation, and navigating the crisis lifecycle. 


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Our unique assets and capabilities

Global approach

Comprehensive guidance before, during and after a cyber crisis.

Market recognition

We are listed by Gartner as Representative Vendor for Digital Forensics and Incident Response services.

Experience in the field

Frequency and variety of cyber crisis resolution: size, verticals, maturity levels…

Intelligence-led approach

Unique threat intelligence via 500+ private & public sources to help you anticipate and make good decisions

Multi-disciplinary team

From Research to Cyber-security experts (CSIRT, forensics) & Consulting experts (business advisory, legal, communications…)

Our CSIRT in figures

268 Engagements in 2021
23 Dedicated Digital Forensics and Incidence Reponse experts (DFIR)
90 Additional DFIR resources 


Incident Response Hotline

Facing cyber incidents right now?

Contact our 24/7/365 world wide service incident response hotline!