Are you confident in your organization's ability to handle a true cyber incident? In today's interconnected world, organizations face an ever-increasing risk of cyber threats that can disrupt operations and compromise sensitive data. It has become imperative for businesses to adopt a proactive approach to cyber resilience, enabling them to respond to and recover from cyber incidents effectively.
In this blog post, our experts, Mathias Caluwaerts (Solution Architect BCP) and Robinson Delaugerre (Incident Response Expert) will provide valuable insights into the key tools and strategies required to minimize downtime and maximize recovery in the event of a cyber incident.
Before you start with the technological side of cyber incident management, it is important to prepare your organization first.
These are the most important steps to effectively prepare your organization for a cyber incident:
If you want a more detailed overview of how to prepare your organization for a cyber crisis (before, during, and after), please check this blog post.
When it comes down to a true cyber incident requiring instant attention and possibly disrupting your entire business, it is important to leverage your technology toolbox.
Most companies have a combination of proactive and reactive tools to deal with a cyber crisis and minimize downtime. Proactive tools focus on preventing or mitigating potential cyber threats in advance, while reactive tools are used to respond to and recover from an ongoing cyber incident.
Here are some commonly used tools in each category:
Adapt this list based on your organization's specific needs and requirements. Remember, it is crucial to have the right people to work with the tools and collaborate with the IT and business side.
In our opinion, the most important element on the list is the backups. Backups provide a means to restore critical data and systems, minimizing downtime and ensuring business continuity. They act as a safety net, allowing organizations to recover from cyber crises more efficiently.
However, in many cases, adversaries successfully attack the backup platform! This occurs because these platforms are typically not designed or structured with cyberattacks in mind. Consequently, manipulating a single component can easily render the backups useless. Therefore, it is vital to prioritize designing the backup platform around zero-trust and hardening this specific component to ensure the integrity and reliability of backups. Regularly testing and validating backups is essential to ensure their reliability. Without regular testing, organizations may face the risk of outdated or incomplete backups, which could hinder recovery efforts.
More and more companies are investing in Incident Response retainers to have 24/7 aid in case of emergency. When an incident happens, they can call the cyber experts to help the IT team deal with it. But, it is important to know that external incident responders won't just do it for you. You will have to prepare for the incident response team and discuss your incident response strategy with them in advance, considering both technological and operational/business aspects. In the end, visibility and the right tools and people will determine your response capabilities and, thus, your downtime.
Implementing the essential tools and strategies outlined in this blog post can strengthen your organization's cyber crisis management capabilities and improve your incident response plan. Prepare your organization, leverage the right tools, and remain adaptable to manage and overcome cyber crises effectively. Remember, cyber resilience is a continuous journey. Stay informed, stay vigilant, and prioritize proactive measures to protect your organization's valuable assets.