The IDC MarketScape: Asia/Pacific Managed Security Services 2020 Vendor Assessment study evaluates 19 vendors providing managed security services within Asia/Pacific. Participating vendors were assessed against 29 different market determining criteria, which include a breadth of service offerings, portfolio benefit, services delivery model, market execution, cost management, customer satisfaction and business performance.
Using the IDC MarketScape model, IDC studied 17 organizations that offer MSS across the globe and surveyed over 20 customers using their services in 2020. Evaluated vendors provide global capabilities, and while there are many service providers providing MSS globally, specific services and criteria must be met to have qualified for this vendor assessment: