A Service Delivery Manager is a Single Point of contact (SPOC) and I am responsible to the delivery of the Managed Security Serviceto the customer, by being compliant with Service Levels (SLA), High Quality Delivery and Good collaborations with the customer and internally to ensure proactive-business development and continues service improvement. (CSI, ITIL)
How we should build a safer digital society?
I assist our customers by supporting theme with a dedicated team of advisers from Orange Cyberdefense MSS service teams and Security Consultants, to ensure the best solution for the specific customer.
What #NoBiasInCyber means to me:
This is a man’s world, but must not be man dominated. More women are needed in Cyber Security.