Support
Professional Services
Stop chasing tickets and fighting fires
Organizations with the efficient operation of their security infrastructure can obtain the desired security and efficiency levels. They minimize downtime with advanced and rapid support for unexpected problems. They act proactively as opposed to reactively, preventing incidents and increasing return on investment. Orange Cyberdefense operates 18 SOC and support functions, equipped with leading security, network and datacenter experts. They operate your equipment proactively and prevent downtime. In case of incidents, they give you expert advice based on superior product knowledge and experience from many different customer environments.
Delegation
Companies use our services to provide them with qualified personnel (level 1, 2 and 3). Our staff support you during a defined period for a specific project. Orange Cyberdefense is LSE certified in accordance with the law on private placement and has an authorization to delegate professional staff.
Outsourcing
Orange Cyberdefense offers total or partial management services for your IT infrastructure. Our “Orange Cyberdefense management” offer allows companies to have an ideally sized computer equipment and a secure corporate network.
NOC
We are delivery NOC services for Platinum Support Client. We are using Signl4 for altering the different teams in real time alerting. This application is really a plus to be efficient and reactive. We are always behind the client and monitoring his infrastructure. We can propose a monitoring from us or using an existing monitoring solution from the client. We have confluence from Atlassian to always have the latest documentation up to date.
